Safeguarding DC plan data is about more than cybersecurity

Andy Adams and Jay Schmitt, ASAThought Leadership

The onus of safeguarding plan participants from fraud does not fall solely on the recordkeeper. Both DC plan sponsors and recordkeepers need to agree on fraud-resistant processes that are clearly documented, rigorously implemented and consistently followed. Here are a few tips.

Plan sponsors could consider a different solution to provider woes

Andy Adams and Jay Schmitt, ASAThought Leadership

Occasional employee complaints about a benefit plan are inevitable. But when they become a regular occurrence, it can point to more significant problems with a plan administrator or other vendor. Companies that find themselves in this position have several options — including an often-overlooked option that we call “vendor recovery.”