A: Start with clarity: What services do you need, and what outcomes are you expecting? Then create consistent evaluation criteria to compare vendors on more than just price. Look for alignment with your goals, delivery model, and values. Plan sponsors trust SBA to lead the full RFP process, from defining selection criteria to scoring vendor proposals and guiding final decisions. …
How can I stay current on all the industry consolidation in benefits administration?
A: With vendors merging, exiting, rebranding, and evolving fast, keeping up with industry changes can be overwhelming. Yet these shifts can have real consequences for your plan’s service levels, costs, and vendor alignment over time. SBA actively tracks provider movement and market trends to help you make sense of what matters for your organization. Consolidation isn’t just about M&A headlines. …