A natural gas service provider sponsored a retiree health plan that had become costly, required a significant amount of internal resources to administer, and was not meeting the needs of the retirees who participated in the plan.
The plan sponsor was interested in adopting a health exchange approach for both their pre-65 and post-65 retiree populations.
With SBA assistance, our client identified one firm that best matched their profile of an ideal vendor partner. The exchange provided retirees more choice between providers as well as access to other benefits such as dental and vision. The vendor provided robust call center and internet support tools that assisted the retirees with picking the best plans for their specific needs. The client’s benefits staff was no longer burdened with managing the retiree health plans and was freed up to focus on other key areas of their jobs.
