Case Study

SBA delivered the following scope of services:

• Worked with client resources to define the desired service set and project outcomes
• Researched, identified, and contacted potential vendor partners
• Assisted client in understanding the industry, including recent trends, emerging vendors, and other important factors
• Created a focused RFP and executed a full search process including vendor qualification, site visits and references
• Facilitated vendor evaluation and selection
• Negotiated the contract and service-level agreement terms
• Assisted with new program implementation

Our client chose a forward-thinking vendor partner that harnessed technology to deliver recognition services in a more meaningful manner. A multi-year strategy around employee recognition was formulated that fit within the budget and achieved the project's goals.